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Cancellation policyWe reserve the right to cancel courses or sessions at any time subject to pro-rata refund of any payment(s) received with no further obligation to guardians or attendees. Full payment is required to book a space on a course and we will not confirm a booking or hold a space on a course without full payment. If you cancel a booking 30 days prior to the course start date, a full refund will be given. If you cancel a booking within 14 days of a course start date, a 50% refund will be given. If you cancel a booking within 7 days of a course start date, no refund will be given.
Behavioural IssuesIf a child is being disruptive, destructive, or dangerous to themselves, other children, or staff members during class or special events, we will make every effort to work with guardians and the child in question to resolve this behaviour. If the behaviour persists or other undesired behaviours develop, we reserve the right to exclude the child in question from from any further sessions.
Data ProtectionWe treat all communications with professional confidence. The Sunningdale Academy will not disclose your information to third parties except where you have given your permission to do so. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with our privacy statement. Our privacy statement can be accessed here . We may from time to time contact you individually about other carefully selected services or classes which we think will be of interest to you. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at email@example.com or by clicking the ‘unsubscribe’ option, if our email has been sent to you via MailChimp.
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